Privacy Policy

Privacy Policy

At Drsawdust, we are dedicated to protecting the privacy and security of our customers and website visitors. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from drsawdust.com. We operate in full compliance with U.S. consumer protection and data safety standards.

INFORMATION WE COLLECT

We collect information to provide a better shopping experience and to fulfill your orders efficiently.

1.1 Information You Provide Directly When you interact with our store, we collect details such as:

Personal Identifiers: Your full name, shipping address, billing address, email address, and phone number.
Transactional Information: Details regarding the products you purchase and your order history.
Support Data: Any information provided during communications with our customer service team via support@drsawdust.com.

1.2 Information Collected Automatically When you visit drsawdust.com, we automatically collect certain data about your device, including:

Technical Data: Your IP address, browser type, time zone settings, and operating system.
Usage Data: Information about the individual web pages or products that you view, and how you interact with the site.
Tracking Technologies: We use cookies, log files, and web beacons to track site activity and improve functionality.

HOW WE USE YOUR INFORMATION

Drsawdust uses the collected data for the following essential purposes:

Order Fulfillment: To process payments, arrange for shipping, and provide you with invoices and order confirmations.
Communication: To provide updates on your order status and respond to your inquiries.
Risk Management: To screen our orders for potential risk or fraud.
Optimization: To improve and optimize our website performance and user interface.

DATA SHARING AND DISCLOSURE

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers who are necessary for our business operations, such as:

Payment Processors: To securely handle your credit card and digital wallet transactions.
Shipping and Logistics Partners: To deliver your orders to your physical address.
Professional Service Providers: Such as website hosting and security monitoring services.

We may also share your information to comply with applicable laws and regulations or to respond to a lawful request for information.

COOKIES AND TRACKING

drsawdust.com uses cookies to help keep track of items you put into your shopping cart and to recognize your preferences on return visits. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

DATA SECURITY MEASURES

We implement a variety of security measures to maintain the safety of your personal information.

All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology.
We utilize encrypted payment gateways and do not store sensitive financial details on our local servers.
Access to personal data is strictly limited to authorized personnel who are required to keep the information confidential.

YOUR DATA RIGHTS

Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at support@drsawdust.com.

CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal identifiable information from children. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

ADHERENCE TO U.S. STANDARDS

Our privacy practices are designed to align with U.S. data protection standards and Google Merchant Center requirements. We provide clear, accessible information about our data collection and ensure that our customers have control over their personal information.