Payment Method

Payment Methods Policy

At Drsawdust, we prioritize the security and efficiency of your financial transactions. This Payment Methods Policy details our accepted payment options, the currency of trade, and the security measures we use to protect your personal data while shopping at drsawdust.com.

ACCEPTED PAYMENT OPTIONS

We offer a variety of secure checkout methods to ensure convenience for our customers.

1.1 Credit and Debit Cards We accept all major credit and debit card providers, including:

Visa
Mastercard
American Express
Discover
JCB
Diners Club

1.2 Digital Wallets For a faster and more secure mobile experience, we support:

Apple Pay
Google Pay
Shop Pay
PayPal

1.3 Prepaid and Gift Cards Standard online-enabled prepaid credit cards are accepted. Please note that only official drsawdust.com gift cards can be redeemed on our website.

UNSUPPORTED PAYMENT METHODS

To maintain the highest level of security and compliance, we do not accept the following:

Cash on Delivery (COD)
Personal or business checks
Money orders
Direct bank wire transfers
Cryptocurrency

CURRENCY AND PRICING

All transactions and prices on drsawdust.com are displayed and processed in USD (United States Dollar). If you are using a payment method issued outside of the United States, your financial institution may apply currency conversion fees according to their own policies.

PAYMENT AUTHORIZATION AND CHARGING

When You Are Charged: Your payment method will be charged immediately at the time you submit your order. An automated order confirmation email will be sent once the transaction is successful.

Verification: To protect our customers from fraudulent activity, all orders undergo a verification process. We may check that your billing address matches the address on file with your bank (AVS). If a payment cannot be verified or is flagged as high-risk, we reserve the right to delay or cancel the order for your protection.

TRANSACTION SECURITY AND DATA PRIVACY

We employ industry-leading technology to ensure your financial details remain private:

SSL Encryption: Every page on drsawdust.com that collects payment information is protected by Secure Sockets Layer (SSL) technology.
PCI-DSS Compliance: Our payment processors meet the highest standards of the Payment Card Industry Data Security Standard.
No Storage of Card Details: We utilize tokenization, meaning Drsawdust never stores your full credit card number on our servers.

SALES TAX AND FEES

Applicable sales taxes are calculated at checkout based on your specific delivery address and local state regulations. There are no hidden transaction fees or surcharges added by drsawdust.com. However, please consult your bank regarding any potential international transaction fees or service charges they may apply to your account.

FAILED PAYMENTS

If your transaction is declined, it may be due to incorrect card details, insufficient funds, an expired card, or a security block from your bank. In these cases, we recommend contacting your card issuer or attempting the purchase with a different payment method. We cannot ship any items until full payment has been verified.

DISPUTES AND CHARGEBACKS

We encourage customers to contact us at support@drsawdust.com before initiating a chargeback or payment dispute. We are committed to resolving billing errors or delivery issues quickly and fairly. Unwarranted chargebacks may result in the suspension of your account and future purchasing privileges at drsawdust.com.

REFUNDS

All approved refunds are issued back to the original payment method. According to our Return and Refund Policy, the total processing time for a refund to appear in your account is typically up to 5 business days.